Privacy policy
Cookie & Privacy Policy
Welcome to Launch Lab!
Like most Websites, we use cookies for several purposes. This cookie policy describes which cookies we use, for what purposes we use them and how you can withdraw your consent. If you have questions about our use of cookies, you are welcome to contact us at:
Email: Hey@launchlabpro.com
Launch Lab is represented and owned by Flow Ventures AS
Org: 929 587 383
Helleristningen 33, 3038 Drammen
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from launchlabpro.com (the “Site”).
WHAT IS A COOKIE?
A cookie is a small text file that via your browser is stored on your computer or device when you visit websites. Cookies make it possible to collect certain information, including information about which pages and functions you visit and use. Some cookies are technically necessary for functions you use on the websites (for example so that we can store the contents of your shopping cart), but others are used for other purposes (for example for compiling statistics or marketing).
The first time you visit the Website, you will be presented with a 'cookie banner', where you can give your consent to our use of cookies here on the Website. You can always customize or withdraw your consent by clicking on the link below. However, the cookies that are technically necessary cannot be deselected, and are therefore stored without consent.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We use Facebook to create relevant marketing campaigns for our audiences. You can read more about how Facebook uses your Personal Information here: https://www.facebook.com/privacy/policy/. You can also opt-out of Facebook here: https://www.facebook.com/settings/?tab=ads
We use Mailchimp to create relevant marketing campaigns for our audiences. You can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/.
We use TikTok to create relevant ads and marketing campaigns for our audiences. You can read more about how TikTok uses your Personal Information here: https://www.tiktok.com/legal/page/eea/privacy-policy/en.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hey@launchlabpro.com or by mail using the details provided below:
Helleristningen 33, 3038 Drammen, Norway